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Volume 39, Issue 2
Case study outlines the potential benefits for a life sciences organization in adopting a mindfulness approach across its leadership groups.
Case study outlines the potential benefits for a life sciences organization in adopting a mindfulness approach across its leadership groups
The benefits of mindfulness have been studied extensively, both in the lab and in the field. In particular, the benefits of applying its principles and practices in the business world-from fostering thoughtful leadership to enhancing organizational productivity and strategic decisions-have been a robust area of exploration over the last decade.
Large companies, including Aetna, Intel, McKinsey, Genentech, and General Mills, among many others, have collaborated with mindfulness leaders like Dr. Jon Kabat-Zinn to implement mindfulness programs in the workplace. In many ways, the tech industry has been a trailblazer: Chade-Meng Tan developed the now-famous Search Inside Yourself program while at Google-a program that has since been implemented by numerous companies across the globe. The sports world has also embraced mindfulness, in the form of meditation: Michael Jordan, Shaquille O’Neal, and Kobe Bryant-all titans of the NBA-have each consulted sports psychologist and mindful meditation teacher George Mumford to improve their performance.
In 2014, Otsuka Pharmaceutical Development & Commercialization (OPDC), having just had its first successful filing for Abilify Maintena, was looking for ways to help the organization manage an increased portfolio demand with ambitious timelines. Dr. Raymond Sanchez, senior VP of global clinical development, became interested in mindfulness as a potential way to enhance performance, increase creativity, maintain objectivity in decision-making and conflict management, and support “people development” within the company.
“We wanted to continue the motivated passion of those in the field to develop novel therapeutics to address unmet medical needs,” Sanchez explained. “This development would enhance company values and allow personal and psychological health benefits for employees living in our global environment of innovation, change, and drug development challenges. We spend lots of money on the development of new drugs-clinical trials and research-but need to spend more time and effort on developing the leaders and teams who support these endeavors.”
Consequently, the question at OPDC became: “What if we focused, not only on the ‘doing’ of leadership, but also on the ‘being’ of it?” What makes a leader successful? That question of “being” successful leaders became the heart of an in-house mindfulness study initiated by Janet Matts in Otsuka’s New Jersey offices.
The initial group consisted of eight senior medical leaders-MD and PhD researchers with experience, flexibility, and a desire to grow their leadership capabilities across the organization-and an external consultant. The vision of the group was to “create a world-class clinical development organization that provides leadership and innovative approaches to the development and delivery of novel therapies on time and on budget, to improve human health worldwide.” They decided to approach this goal using mindfulness in two complementary ways (both in tandem).
The monthly mindfulness sessions provided a “thoughtful space” to quiet participants’ minds and enhance their individual behaviors. It also encouraged them to frequently consider the type of leader they were. At the same time, the individualized executive coaching sessions provided an opportunity to actualize a daily mindfulness practice within a busy schedule.
Some participants were eager to partake while others had a “wait-and-see” approach and were convinced to join the practice after witnessing the success of the initial group over time. As such, the sessions increased in enrollment over several months.
The hope to develop successful leaders who would influence the organization in positive ways drove development of these ongoing mindfulness initiatives. A summary of critical success factors for implementing a mindfulness focus is provided in Figure 1.
Strong leaders exhibit certain fundamental characteristics: they lead by example, focus on priorities, and consider people development as critical to the organization. More specifically, these qualities include:
It was also important that the mindfulness practice grow organically, initially by early adopters and then spreading to others in the organization after witnessing its success. This “do a little, learn a lot” attitude allows a novel program to spread on its own throughout the company. Early adopters are seen as curious and pioneering, which piques curiosity in others and encourages their participation over time.
Focusing on techniques that support stress reduction is another important priority in our global environment of innovation, change, and drug development challenges.
For the initiative’s success, it was important to link these practices to meeting the goals inherent to our business, specifically, the leading of development teams, achievement of innovation goals, and enhancement of key aspects of the company culture.
The impact of the ongoing mindfulness practices-on both personal measures as well as business metrics-were documented over time. Some especially telling testimonials from participants were:
On the business side of the spectrum, results-outlined ahead-show the evolution of OPDC’s central nervous system (CNS) development programs (see Figure 2 below). We found substantial increases in professional achievements for those involved in the mindfulness practices. The Abilify team worked together to gain approval for five new indications, in addition to approval for the first-ever digital medicine new drug application (NDA). The Rexulti team completed 56 clinical trials with approximately 12,000 patients, resulting in an NDA and approval for dual indications: schizophrenia and major depressive disorder.
The ROI for mindfulness practices provided strong evidence of success. The mindfulness initiative group has had prolific results with a handful of CNS leaders. The group, overall, has had low turnover, a highly productive attitude, and unparalleled results in the organization. Late in 2015, the group was expanded by five people to include all clinical development leaders, not just CNS. Additional results include the recent approval of Samsca.
As interest in the mindfulness program has continued to grow, Matts suggested adding a third element-education on mindfulness research-at the team’s ongoing off-site leadership development meetings, to reinforce the principles and efficacy of mindfulness with research validation.
As a result, at meetings in March 2017 and April 2018, Dr. Ellen Slawsby, from Massachusetts General Hospital, shared her research findings on the benefits of mindfulness and its applications, from chronic pain, to overall health and wellness (i.e., stress reduction and sleep, diet and exercise improvements). In addition, the work of Michael Carroll,1,2 Jon Kabat-Zinn,3and others4–9 were introduced in the monthly practices, to keep those sessions diverse by highlighting new ways to practice mindfulness.
Applying a multi-faceted mindfulness practice in a disciplined and thoughtful way can bring significant results, including a more integrated work-life balance for those in a demanding clinical development environment (see box). A part of this process since its initial inception, Tim Peters-Strickland, VP, CNS drug development and
digital medicine, noted, “I have experienced many important benefits; not only professionally, but personally as well. How many other practices can give you an ongoing opportunity to stay focused and make critical decisions in the busy and demanding world of drug development?”
It is our hope that sharing this in-the-field study of mindfulness practices in a pharmaceutical company will be a pathway for others in the drug development arena to become aware of the benefits and effectiveness of such practices. Further, we hope that other companies will implement practices like those outlined here to promote the growth of clinical development leaders and enhance their productivity and success.
Janet Matts is Founding Principal of Janet B. Matts, LLC. Raymond Sanchez is Senior Vice President, Global Clinical Development, Otsuka Pharmaceutical Development & Commercialization. Timothy Peters-Strickland is Vice President, Global Clinical Development, CNS and Digital Medicine, Otsuka Pharmaceutical Development & Commercialization
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