REP PROFILE
REP PROFILE
Stacey Ellis
COMPANY
Astra Merck Inc.
TITLE
Customer group manager
CURRENT HOME
Lawrenceburg, KY
Territory: Louisville, KY
Customers: Gastrointestinologists, cardiologists, primary care physicians and internists.
Significant awards: Ellis won the Medal of Merit award three times. She also won the Pinnacle of Achievement award and the Royal Award.
On training specialists: "I coach and counsel six pharmaceutical specialists and manage half of a territory. I attend field calls with the specialists; I discuss each call with them and ask them to evaluate the success of the visit. I give constructive and positive feedback on each call. I believe in being an active participant."
On mirrored partners: "Having mirrored partners allows a company to give more coverage to their customers. Mirrored partners should discuss any issues and observations that they may have noticed in the physician's office at least once a week. The reps can work together to make sure that they meet the needs of their customers."
On being a team player: "Everyone has different strengths and qualities. Working in a team-oriented environment, reps can share their best practices, selling skills and time management skills and in turn improve their own selling skills. I meet with my territory once a month and with my district once a quarter."
Selling techniques: "I focus on the needs of my customers. I listen to them and probe them for information. I ask them about their patient population and prescription preferences. I don't use a lot of studies. I want the physicians to think of me as their resource."
Young & Partners Pharmaceutical Executive Summit 2024: Brave New World – Where Are We Heading?
October 23rd 2024Peter Marks, director, Center for Biologics Evaluation and Research, FDA, presented the keynote presentation on the future of gene therapy as part of the 20th Annual Young & Partners Pharmaceutical Executive Summit held at the Yale Club of New York.
The Transformative Role of Medical Information in Customer Engagement
October 3rd 2024Stacey Fung, Head of Global Medical Information at Gilead Lifesciences, delves into the evolving role of Medical Information (MI) in the pharmaceutical industry. Covering key topics like patient engagement through omnichannel strategies, combating misinformation, and leveraging AI to enhance medical inquiries, the conversation with Stacey highlights MI's critical role in ensuring patient safety and supporting drug development. She also shares her professional journey and tidbits for early career professionals on professional development.
Unlocking value and cost savings in patient services with technology and talent
October 2nd 2024Traci Miller, Director, Sonexus™ Access and Patient Support, Cardinal Health, discusses the current digital trends in the patient services industry and how the optimal balance of technology and talent can transform manufacturer-sponsored patient support programs. Hear how Cardinal Health combines best-in-class program and pharmacy operations with smart digital tools to ensure product and patient success and reduce operational costs.