rep profile
rep profile
Chris Tremains
Company
Novartis Pharmaceuticals
Title
Territory representative
Current home
Columbus, OH
Territory:Â Columbus and Southern Ohio.
Customers:Â Primary care physicians, rheumatologists, OB/GYNs, endocrinologists and internists.
Awards:Â District sales award.
Selling techniques:Â "I tailor my presentation to fit the needs of each customer. Because a physician is giving me his or her valuable time, I feel it is important to give them valuable, concise information. I get to the point quickly. Also, I am always redoing my sales binder. I try to keep it fresh. Novartis provides motivational tapes for its employees, so I listen to these while I am in my car. I also read many different books on selling; one particular book I really like is 'Hardball Selling,' by Robert Schuck."
Sales philosophy:Â "I provide professional information about my products with all the staff in the doctor's office. I think it is important that my customers see me as a professional and know that I provide valuable information for their patients. Also, I don't run down the competition. I build a strong partnership with the physicians based on trust, ethics and credibility."
Teamwork and motivation:Â "I find teamwork to be very motivating. Working together as a team requires everyone to keep up their end of project. My co-workers and I provide daily reinforcement for each other."
Volunteer work:Â "I volunteer for Refugee Services. I teach English as a second language to immigrants, as well as Government and American history. This prepares them for their citizenship examination. It's neat to see our country through their eyes."
The Transformative Role of Medical Information in Customer Engagement
October 3rd 2024Stacey Fung, Head of Global Medical Information at Gilead Lifesciences, delves into the evolving role of Medical Information (MI) in the pharmaceutical industry. Covering key topics like patient engagement through omnichannel strategies, combating misinformation, and leveraging AI to enhance medical inquiries, the conversation with Stacey highlights MI's critical role in ensuring patient safety and supporting drug development. She also shares her professional journey and tidbits for early career professionals on professional development.
Unlocking value and cost savings in patient services with technology and talent
October 2nd 2024Traci Miller, Director, Sonexus™ Access and Patient Support, Cardinal Health, discusses the current digital trends in the patient services industry and how the optimal balance of technology and talent can transform manufacturer-sponsored patient support programs. Hear how Cardinal Health combines best-in-class program and pharmacy operations with smart digital tools to ensure product and patient success and reduce operational costs.