A modern healthcare ecosystem involves various stakeholders and many forms of complex data. Collaborations and a range of advanced approaches are essential to providing more uniform and complete healthcare to patients.
Reactions and top-of-mind concerns regarding digitalization and the collection and review of data used to shape patient-centric healthcare.
To get a better understanding of how technology can power superior customer experiences, Salesforce commissioned research to explore what being customer-centric means for life sciences organizations and technology’s role in building stronger connections among people, data, and processes that ultimately lead to better health outcomes.
A leading Swiss pharmaceutical company leveraged Salesforce Health Cloud to drive accelerated and deeper patient engagement by creating an omni-channel, multistakeholder health ecosystem.