Salesforce

Articles

Seizing the Customer Experience Opportunity in Life Sciences

To get a better understanding of how technology can power superior customer experiences, Salesforce commissioned research to explore what being customer-centric means for life sciences organizations and technology’s role in building stronger connections among people, data, and processes that ultimately lead to better health outcomes.

Creating a Platform to Drive Accelerate Patient Engagement

A leading Swiss pharmaceutical company leveraged Salesforce Health Cloud to drive accelerated and deeper patient engagement by creating an omni-channel, multistakeholder health ecosystem.