Feature|Articles|October 8, 2026

Before You Sign with a New Hub Vendor, Ask These Four Questions

Author(s)Douglas Bock

Why hub vendor transitions fail — and the four questions every manufacturer should answer before signing with a new patient support program vendor.

Hub vendor transitions are accelerating. A 2026 Cardinal Health survey of 200 biopharma executives found that 45% are considering consolidating hub vendors by 2028, and 39% have felt pressure to move hub functions in-house, up from 28% in 2024.

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