Hospital Pharmacy and Supply Chain Leaders Want to Be Heard: Are you Ready to Listen?

Valerie Bandy and Ryan Rotar, both from Tecsys, examine how hospital pharmacy leaders are reshaping their expectations and prioritizing value-driven partnerships over traditional transactional vendor relationships. They explore the growing shift toward self-distribution and direct purchasing, as well as how transparency and proactive communication are now essential to mitigating logistics risk and safeguarding patient care. This interview stresses technology’s role as a critical enabler of data visibility, empowering manufacturers to build long-term trust through consistent performance and shared accountability. Read this Q&A to learn more about:

• How hospital pharmacies evaluate manufacturers and what separates true partners from transactional vendors.
• Where direct purchasing changes expectations around risk, communication, logistics, and technology.
• Practical ways manufacturers can build trust, improve collaboration, and create long-term financial value with health systems.

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