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Across three conversations, Gifthealth leaders unpack how agentic AI is reshaping specialty pharmacy — not by replacing human judgment, but by knowing exactly when to step back and let it lead. This series follows the prescription journey from the inside out: how it's built, how it runs, and how it's felt. The connective tissue is Gifthealth's tech-plus-touch philosophy — automation that handles the repeatable so people can focus on the moments that require empathy, clinical judgment, and trust. Each installment pairs a Q&A with a podcast conversation, moving from the architecture of a single connected platform to the operational discipline that keeps it running, to the human outcomes that prove it's working.