
Most medical digital pilots are designed for success in controlled conditions.
Jones Jaick leads global medical digital and omnichannel transformation initiatives, helping life sciences organizations improve their engagement through strategy, technology, and analytics. A Partner at ZS Associates, he works across medical engagement, decision engines, omnichannel strategy, and customer data foundations. He has partnered with medical affairs teams across the US and international markets and has spoken at industry events including MAPS, DIA MASC, and Reuters. He holds an MBA from Olin Business School at Washington University in St. Louis and a bachelor’s degree in technology from Cochin University of Science and Technology.