Ascending the Uncanny Valley in HealthcareByJulia SternJanuary 1st 2019Being more human in brand engagement doesn’t mean being less transparent
Being More Human Doesn’t Mean Being Less TransparentByJulia SternNovember 15th 2018Like Facebook, many healthcare companies are trying to become more "like people", despite being anything but. They should instead prioritize transparency and engaging in knowledge-sharing with the public, writes Julia Stern,