
Social listening can help medical affairs and medical information teams identify knowledge gaps, strengthen scientific exchange and respond to changing stakeholder needs faster and at greater scale.

President of medical information at ProPharma. Jain has more than 20 years of global experience across medical information, pharmacovigilance, technology, and program management. With an MBA, an engineering background, a project management professional certification, and additional certifications in AI in healthcare from Harvard and the Accreditation Council for Medical Affairs, Jain brings extensive knowledge to her role leading global contact center operations.