Critical Connection: Patient Services and Product Launch
A look at best-practice approaches to aligning the strategy and design of hub service models with preparations for market entry of a new therapy.
Designing Patient Services Programs
Launching a product soon? Here’s how to think about strategy and design for your patient services program.
How to Successfully Mitigate Risk and Dissatisfaction in Patient Service Programs
High customer satisfaction and low risk is the goal for patient service programs and is possible with focus on solid service delivery and quality.
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