The right market research insights provide a richer, more-nuanced picture of your customers as people, not just as numbers on a spreadsheet.
Tiffany Mura, Dan Berlin and Jen Briselli
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Tiffany Mura is VP Client Experience & Strategy, Health; Dan Berlin is SVP Experience Research; and Jen Briselli is SVP Experience Strategy & Service Design, all at Mad*Pow.
Articles by Tiffany Mura, Dan Berlin and Jen Briselli
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